Warranty Policy

At Stridepure, we take pride in the quality of our products and want to ensure your satisfaction with your purchase. Our warranty policy is designed to provide you with peace of mind and protection for your investment in our corrective and barefoot shoes. Please read the following warranty details carefully:

1. Limited Warranty Coverage

Stridepure offers a limited warranty on manufacturing defects for a period of two (2) months from the date of purchase. This warranty covers any defects in materials or workmanship that may arise during normal use of our corrective and barefoot shoes.

2. Warranty Claims

If you believe your Stridepure product is experiencing a manufacturing defect, please contact our Customer Support team at support@stridepure.com within the warranty period. Proof of purchase (such as your receipt or order number) will be required to process your warranty claim.

3. Warranty Exclusions

This warranty does not cover damage or defects resulting from:

• Normal wear and tear (e.g., sole wear, fading)
• Accidental damage or misuse
• Failure to follow the care instructions provided with the product
• Alterations or repairs made by unauthorized third parties
• Damage caused by external factors such as accidents or natural disasters

4. Warranty Resolution

Upon receipt of your warranty claim, our team will review the issue and may request additional information, such as photographs or a description of the problem. If the defect is confirmed to be covered by the warranty, we will, at our discretion:

• Repair the product
• Replace the product with an identical or equivalent product
• Offer a refund for the purchase price

5. Warranty Limitations

Stridepure’s liability under this warranty is limited to the repair or replacement of the defective product, or a refund of the purchase price. Stridepure shall not be liable for any incidental or consequential damages or losses incurred as a result of a defective product.

6. How to Contact Us

For any warranty-related inquiries or to initiate a warranty claim, please contact our Customer Support team at support@stridepure.com. We are committed to resolving your issues promptly and ensuring that you continue to enjoy your Stridepure products.

Stridepure is dedicated to providing you with high-quality corrective and barefoot shoes, along with exceptional customer service. Our warranty policy reflects our confidence in the durability and workmanship of our products, as well as our commitment to your satisfaction. Thank you for choosing Stridepure and for being a valued part of our community.